PRIVACY POLICY

Last Updated: February 09, 2026

1. Introduction

Welcome to SLabs Ltd (“we,” “us,” or “our”). We are a software development company committed to providing digital solutions while safeguarding the privacy and confidentiality of our clients (“you”).

This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your personal data in accordance with applicable privacy and data protection laws and regulations that may apply based on your location and our processing activities (collectively, “Applicable Privacy Laws”).

If you are located in the United Arab Emirates, UAE Federal Decree-Law No. (45) of 2021 on the Protection of Personal Data (PDPL) may apply to certain processing activities, subject to applicable exemptions and any relevant free-zone legislation.

By accessing our website, using our software products, or engaging our development services, you acknowledge the terms of this policy.

2. Personal Data We Collect

We may collect the following categories of personal data, depending on how you interact with us:

A) Personal data you provide to us

Identification/Professional data: name, job title, company, professional profiles, and similar details.
Contact data: email, phone number, business address.
Communications: messages you send to us, meeting notes, inquiry details.

You are responsible for ensuring information you provide is accurate and up to date.

B) Information collected automatically (website/technical)

When you visit or use our website, we may automatically collect:

Log and usage data: diagnostic, usage, and performance data (e.g., page views, access times, referring URLs, clickstream data, searches, and similar).
Device data: device identifiers, browser type, operating system, device model, ISP/mobile carrier, and related configuration data.
IP address and approximate location: inferred from IP address or device settings (imprecise location). In some cases (only if enabled and with appropriate notice/permissions), device settings may allow more precise location.

You can limit certain types of data collection (e.g., location) through your device settings, but doing so may reduce website functionality.

C) Cookies and similar technologies

We may use cookies, pixels, SDKs, and similar technologies to:

Operate the website and enable core features;
Enhance security, prevent fraud/abuse, and fix bugs;
Remember preferences;
Understand website usage (analytics); and
Where applicable and permitted, support advertising/measurement.

You can control cookies through browser settings and (where implemented) a cookie preference tool/banner. Blocking cookies may affect certain website features.

D) Sensitive personal information

We do not intentionally collect sensitive personal information (as defined by Applicable Privacy Laws). Please do not provide such information to us unless we specifically request it and have a lawful basis to process it.

E) Information from third parties

We generally collect personal data directly from you. However, in limited cases we may receive information from third parties (e.g., if you interact with our social pages, or if a business partner refers you), consistent with Applicable Privacy Laws.

Note: Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If we learn we have collected such data, we will take steps to delete it promptly.

3. When and With Whom We Share Personal DataData Controller

We may share personal data with:

Service providers / processors (e.g., hosting, email delivery, analytics, security, customer support tools) under contractual obligations;
Professional advisers (e.g., legal, accounting, audit);
Affiliates (if applicable) for internal administration and service delivery;
Public authorities / regulators / law enforcement where required by law or lawful process; and
Customers where we act as Processor for customer project data.

Business transfers: We may share or transfer information in connection with, or during negotiations of, any merger, sale of company assets, financing, reorganization, or acquisition of all or part of our business.

We do not sell personal data in the ordinary sense. If a law in your jurisdiction defines “sale”/“sharing” differently (e.g., in the context of targeted advertising), we will honor applicable opt-out rights where required.

4. Lawful Basis for Processing

We process personal data only where we have a valid legal basis or lawful ground under Applicable Privacy Laws. Depending on your location and the context, these bases/grounds may include::

Consent: Where you have given clear and explicit consent for a specific purpose.
Contractual Necessity: To perform a contract with you or take pre-contractual steps at your request (e.g., software development agreements).
Legal Obligation: To comply with Applicable Privacy Laws.
Legitimate Interests: To improve our software services, provided these interests do not override your fundamental rights.
Other grounds permitted by Applicable Privacy Laws.

5. Purposes of Data Processing

We use personal data for the following professional purposes:

To provide and deliver services (including software development, implementation, and support);
To respond to requests and manage relationships with customers, partners, and vendors;
To communicate with you, including operational messages and service-related communications;
To improve and administer our website/services, including analytics and troubleshooting;
To secure our systems and prevent fraud, misuse, or abuse;
To comply with Applicable Privacy Laws and respond to lawful requests, and to establish, exercise, or defend legal claims; and
To manage corporate operations, including internal administration and (if applicable) recruiting.

We may also use personal data for other purposes that are compatible with the original purpose of collection and/or as otherwise permitted or required by Applicable Privacy Laws.

6. Data Security Measures

We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

7. Cross-Border Data Transfers

We may transfer personal data to countries other than the country where you live (including to countries that may have different data protection laws). Where required under Applicable Privacy Laws, we use appropriate safeguards for such transfers, which may include:

Transfers to jurisdictions recognized as providing adequate protection;
Contractual protections with recipients (including data protection obligations);
Other mechanisms recognized under Applicable Privacy Laws; and/or
Consent or necessity for contract/legal claims, where permitted.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Once the purpose is exhausted, data is securely deleted or anonymized.

9. Your Rights as a Data Subject

Depending on your location and the Applicable Privacy Laws you may have some or all of the following rights regarding your personal data, subject to legal limitations and exceptions:

Right to be Informed: To know the purpose of processing and the parties your data is shared with.
Right to Access: To request a copy of the personal data we hold about you.
Right to Correction/Rectification: To request that we correct inaccurate personal data and complete incomplete personal data we hold about you.
Right to Deletion/Erasure: To request that we delete your personal data in certain circumstances.
Right to Portability: To receive your data in a structured, machine-readable format.
Right to Rectification or Erasure: To correct inaccurate data or request the “Right to be Forgotten.”
Right to Restrict Processing: To limit how we use your data in specific circumstances.
Right to Object: To stop processing for direct marketing or where processing is based on legitimate interests.
Right to Withdraw consent (where processing is based on consent): To withdraw your consent at any time for processing that relies on consent (e.g., optional cookies or marketing where required). Withdrawal will not affect processing that occurred before you withdrew consent.
Right to Object to Automated Processing: To contest decisions made solely by automated systems (AI/Algorithms) that have legal effects on you.

How to exercise your rights: You may submit a request by contacting us using the details in Section “Contact Us”. We may need to verify your identity and authority (e.g., if you are acting for a company or as an authorized agent).

Marketing preferences: You can opt out of marketing emails at any time by using the unsubscribe link in the message or contacting us. We may still send non-marketing communications (e.g., service-related messages or responses to your requests).

Complaints: Where provided by law, you may have the right to lodge a complaint with a data protection authority/regulator in your jurisdiction.

10. Cookies, Analytics, and Online Tracking

We use cookies and similar technologies to collect and store information. Some tracking technologies are used for:

Security and fraud prevention;
Preventing crashes, fixing bugs, and ensuring website performance;
Saving preferences and enabling basic functions; and
Analytics to understand usage and improve services.

Third-party tracking: We may allow third-party service providers to place tracking technologies on our website for analytics, measurement, and (where applicable and permitted) advertising-related purposes.

Your choices: You can manage cookies through your browser settings and any cookie preference tool we provide. Some third parties also provide opt-out tools for interest-based advertising. If you opt out, you may still see ads, but they may be less relevant.

Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice: https://c-labs.global/cookie-policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, business practices, or legal requirements. The “Last Updated” date indicates when it was revised. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, comments, or requests relating to this Privacy Policy , please contact:

Email: contact@c-labs.global

Address: Office A, Innovation City Business Centre, RAK BANK ROC Office, Ground Floor, Al Rifaa, Sheikh Mohammed Bin Zayed Road, Ras Al Khaimah, United Arab Emirates